Our practices regarding the use of your Personal Information are set forth below in this Privacy Policy Statement. As a condition of using DulonERP services, you consent to the terms of this Privacy Policy Statement, which may be updated from time to time. In the event of a material change, we shall notify you via email or by means of a prominent notice on the website.

Please direct all your inquiries pertaining to this Privacy Policy Statement or the service to us at the contact information below.

Mailing Address: [Your Company's Mailing Address] Email: privacy@openlogic.com Customer Support Services: [Your Customer Support Contact Information]

OPENLOGIC does not knowingly collect Personal Information from users who are under 13 years of age.

We understand that you may wish not to disclose your Personal Information while trying out our DulonERP services. Therefore, we provide you the option of a Demo Login for some of the services. The content you create using the Demo Login will be accessible to all persons using the Demo Login. We specifically request you not to store your personal and sensitive information, files, and documents while using the Demo Login, as doing so would make them publicly available to all users and may result in your receipt of unsolicited messages. OPENLOGIC does not guarantee or assure the privacy of information posted in the Demo Login.

During the registration process for creating a user account, we request your name, mobile number, and email address. This information will be used to inform you regarding new services, releases, upcoming events, and changes in this Privacy Policy Statement. When you elect to sign up for a user account, you also have the option to create the user account using any of the trusted third-party user authentication services integrated with DulonERP. In doing so, no Personal Information within your third-party email accounts is transferred to your user account without your explicit consent.

OPENLOGIC will have access to third-party personal information provided by you as part of using DulonERP services. This information may include third-party names, email addresses, phone numbers, and physical addresses and will be used solely for servicing your requirements as expressed by you to OPENLOGIC and as part of your use of DulonERP services. We do not share this third-party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver this one-time email.

We post user testimonials on the website, which may include names. We acquire permission from our users prior to posting these on the website. OPENLOGIC is not responsible for the Personal Information users elect to post within their testimonials.

Your usage details—such as time, frequency, duration, pattern of use, features used, and the amount of storage used—will be recorded by us to enhance your experience of the DulonERP services and to help us provide you with the best possible service.

We store and maintain the required master and transaction data and other data stored in your user account at our facilities in the hosted data center. To prevent loss of data due to errors or system failures, we also keep backup copies of data, including the contents of your user account. Therefore, your files and data may remain on our servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of OPENLOGIC, except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services. We also do not process the contents of your user account for serving targeted advertisements.

In the case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the cardholder, the expiry date, and the last four digits of the credit card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider, who is beholden to treating your Personal Information in accordance with this Privacy Policy Statement.

We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system, and other visitor details collected in our log files to analyze trends, administer the website, track visitor movements, and improve our website.

We use temporary and permanent cookies to enhance your experience of our DulonERP services. Temporary cookies will be removed from your computer each time you close your browser. By selecting the 'keep me signed-in' option in DulonERP services, a permanent cookie will be stored on your computer, and you will not be required to sign in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in to maintain and recall your preferences within the website. We may employ the use of pixel tags on the website and in emails from time to time. Pixel tags, such as web beacons, are 1x1 images embedded onto a web page to document traffic and for website analytics without collecting any Personal Information.

We may employ the services of a third-party agent to analyze statistical and aggregate data about our website content and user base. This aggregated information is not personally identifiable and is employed in improving website functionality and offerings. To this end, these third parties may employ the use of cookies and/or pixel tags in providing their services. While these third-party cookies are not tied to your Personal Information, OPENLOGIC does not have access to these cookies and is not responsible for them.

Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information you make available at such other websites. We encourage you not to provide Personal Information without assuring yourself of the Privacy Policy Statement of other websites.

We may need to disclose Personal Information to our affiliates, service providers, and business partners solely for the purpose of providing DulonERP services to you. In such cases, OPENLOGIC will ensure that such affiliates, service providers, and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share or disclose your Personal Information to any person outside OPENLOGIC for any purpose not directly connected with providing DulonERP services to you. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to local law enforcement authorities under a legal process or an enforceable government request. In addition, we may disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by OPENLOGIC in our sole and absolute discretion for protecting the safety of our users, employees, or the general public.

We adopt industry-appropriate data collection, storage, processing practices, and security measures, as well as physical security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your Personal Information, username, password, transaction information, and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing DulonERP services to you and are bound by confidentiality obligations.

You will be required to register for our DulonERP services by providing Personal Information. If you choose not to provide your Personal Information, we will be unable to provide you with the DulonERP services. We also provide you with the option of opting out from receiving mail from us; however, you will not be able to receive email notifications of new services, releases, upcoming events, and changes to the Privacy Policy Statement should you decide to opt out of receiving all messages from OPENLOGIC. In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy Statement, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. You may opt out of receiving newsletters and other secondary messages from OPENLOGIC by selecting the 'unsubscribe' function present in every message we send.

We provide users with access to their Personal Information. Users may correct, update, or remove any such Personal Information either by accessing their user account or by contacting Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all inquiries within 30 days.

We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of DulonERP services. However, OPENLOGIC will ensure that such access is in compliance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.

We make every effort, including periodic reviews, to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing DulonERP services, kindly contact Customer Support Services. We will contact you to address your concerns, and we will also cooperate with regulatory authorities in this regard if needed.

Any changes to the Privacy Policy Statement will be posted on our website to keep you informed of any changes in the nature of information collected, manner of collection, use, and sharing of information. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses unless you have opted out of receiving all email notifications from us. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you should check back periodically.

We provide the capacity for users to post information in blogs and forums for sharing information in a public space on the website. This information is publicly available to all users of these forums and visitors to OPENLOGIC. We require registration to publish information, but given the public nature of both platforms, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosing Personal Information in public forums, as OPENLOGIC is not responsible for the Personal Information users elect to disclose.

OPENLOGIC also supports third-party widgets on the website that allow users to share articles and other information on different platforms. These widgets do not collect or store any Personal Information from users on the website and simply act as a bridge for your convenience in sharing information.

When you enable the location tracking functionality available in the supported DulonERP mobile applications, the location of the users of such mobile applications will be tracked. All information collected by DulonERP mobile applications in connection with location tracking will be stored in your database, and OPENLOGIC does not store or use the location tracking information in any manner. To ensure compliance with applicable laws, you are obligated to notify and obtain appropriate consent from your users before you start tracking your user's location using DulonERP mobile applications.

To provide better service to customers for whom they have engaged OPENLOGIC, the app logs the user's call log information, the main purpose being to offer a better experience to customers and serve them on priority.

If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at legal@openlogic.com. We shall respond to all inquiries within 30 days of receipt upon ascertaining your identity.